IMPORTANT
💁 Please make sure you go through every detail on this page before you start building bots.
Flow, Sub Flow and Step
Flow Type
To begin with, you need to create a flow. Currently, LetsChat provides you with 11 types of flow:
Sub Flow Type
Flow consists of sub flows. There are 3 types of sub flow:
- General Sub flow (Web, etc)
- Workflow - call/trigger background tasks
- Function Flow - process repetitive tasks
Step Type
Sub Flow consists of steps. There are 8 types of steps:
Step | Usage |
 | display information |
 | ask question and wait for user input |
 | process data and tasks via integrations, APIs, notifications... |
 | go different steps depend on conditions |
 | go different steps depend on probability |
 | send full email instead of short email notification |
 | jump to a step or sub flow rather than using a line connector |
 | define output for the function flow |
Note
The differences among different types of flow are Flow Setup, Send Message Step and Question Step. Each channel has its own limitation of message types. For example, you can display a product gallery in Facebook Messenger while the SMS channel doesn't support that.
